1) Summary (Key Points)
- We collect information you provide (such as name, username, email, and support messages) and information collected automatically (device info, usage analytics, crash logs). We may collect approximate or precise location if you allow it.
- We use information to provide/maintain the Service, personalize experiences, improve features, keep the Service secure, provide support, and comply with law.
- We share information only when needed: with service providers acting on our behalf, when you consent, for legal compliance, or to protect rights and safety. We use safeguards for cross-border transfers (such as SCCs where applicable).
- We do not sell your personal information.
2) Who We Are
Controller/Operator: Moonliaro Team
Service Name: Moonliaro
Email: dqgooarhlf1907@outlook.com
3) Age Requirement (17+)
The Service is intended for users who are at least 17 years old. We do not knowingly collect personal information from children under 17. If you believe a child under 17 has provided us personal information, please contact us and we will take appropriate steps to delete it.
4) Information We Collect
| Category | Examples |
|---|---|
| Information you provide | Account/profile: name, username, email. Customer support messages and any information you include. User content you upload or post (videos, photos, captions, descriptions, comments). |
| Automatically collected | Device information (model, OS version, language, app version, network info). Usage analytics and performance metrics. Crash logs and diagnostic data. |
| Location (with permission) | Approximate or precise location when you allow location access. You can disable location at any time in device settings. |
| Cookies & similar tech | If you access the Service through embedded web views or our websites, we may use cookies, local storage, SDKs, pixels, and similar technologies (which may include web beacons) for login, preferences, and measurement. |
5) How We Use Information
- Provide and maintain the Service (accounts, authentication, core functionality).
- Personalize your experience and remember preferences.
- Improve and develop the Service (analytics, quality, performance).
- Security (fraud/spam/abuse prevention, enforcement of policies).
- Customer support (respond to inquiries).
- Legal compliance (laws, lawful requests).
6) AI / Image or Text Processing (Optional Features)
If the Service offers AI-assisted features (for example, one-time content generation or enhancement) and you choose to use them:
- User control: you decide whether to upload text/images for processing and whether to generate outputs.
- Processing location: submitted text/images are processed on our own servers.
- No third-party sharing: we do not share those submitted materials with any third party for AI processing.
- Deletion: submitted materials are deleted immediately after processing is completed.
- No face recognition/biometrics: we do not perform facial recognition or create biometric templates.
- No training/marketing use: we do not use submitted materials for advertising/marketing or to train models.
- Storage preference: unless you choose to upload or post content, AI outputs and edits are intended to be stored on your device by default.
8) International Data Transfers
We may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms.
9) Security
- Encryption in transit and, where appropriate, at rest
- Access controls and least-privilege practices
- Regular security reviews/audits and monitoring
- Backups and resilience measures
No method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.
10) Data Retention
- Account data: retained for the life of your account.
- Account deletion: we aim to delete or anonymize personal information within 30 days, unless required for legal/security/fraud-prevention purposes.
- Usage analytics: generally retained up to 12 months.
- Customer support: generally retained up to 6 months.
11) Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent where processing is based on consent.
To exercise your rights, email dqgooarhlf1907@outlook.com. We will respond within 5 business days where reasonably possible (and in any event within the time required by applicable law).
12) Third-Party Services
The Service may display or link to third-party content or services. This Privacy Policy does not cover third-party practices. Please review their policies separately.
13) Changes to This Privacy Policy
We may update this Policy from time to time. We will change the Effective Date when we do. Continued use of the Service after an update means you accept the updated Policy, to the extent permitted by law.
14) Contact Us
Moonliaro Team
Email: dqgooarhlf1907@outlook.com